Creating Authentic Customer Connections in a High-Tech World. In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society.
The author teaches business leaders about the importance of relationship building in the digital age and reminds readers of the importance of personal connections. Dijulius also shows how to attain meaningful, lasting relationships with customers.
